Let us make your IT IDEAL for you
Ideal IT Managed Services
IT managed services provides you the relief from the day-to-day tasks so you can focus on the strategic business initiatives that differentiate your business. Ideal specializes in keeping IT environments running smoothly, which requires constant attention and the availability of a highly skilled staff. We cover a wide range of needs and can offer the best value to meet the needs of any organization.
Help Desk
We offer around the clock availability of level l support as standard to all service tiers in our commitment to your IT support needs and issues over a simple remote session. With the simple submission of a ticket or call in request for help, our engineers can fix a vast number of issues in the first call for quick expedient, virtually non-invasive remote screen share session to the end user. Our hourly and same-day SLA's make us a preferred and favorite amongst the small to medium-sized business owner of today.
Cloud Services
Ideal IT Solutions within M365 and Azure Cloud solutions bring an ever evolving and increasing number of business enabling solutions securely, and economically to your business and its users. If you are operating your business from on-premise from within your office space, or hosted from within a data center, please inquire about a free consultation about what it would take to get your business operations and functions moved to the cloud, and the many benefits that follow it.
Cyber Security
In the landscape of today’s cyber computing threats of all kinds, are without bias against all business types and sizes. We refrain from fear mongering and scare tactics, but prefer to be clear, concise, and transparent about the existence and threat level of today’s digital world. We then make every effort to best posture your organization against those that seek to target businesses, and make sure you are setup and configured optimally for best security, and lastly we communicate this to you so that you’re not left out in the dark and you can be at ease.
Projects
Does your organization or company have an immediate or near future project that needs careful:
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Planning
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Implementation/Execution
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Documenting
Not interested or in need of monthly services and just have a project in the areas of one of the following or closely pertaining to:
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Office 365 Rollout/Migration/Management
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Site Walk and Diagramed
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Pen Testing
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PCI/HIPAA Audit
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Full Scale Network Bidding/Scoping
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Software/Hardware Bidding or Purchasing
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We work and communicate closely with business owners and decision makers to understand the technology needs of their business to come to the most pragmatic, budget friendly, and effective resolution.
Backups - Disaster Recovery
We work with a number of different backup/restore and disaster recovery vendors. When we backup your data we're doing so with the needs and criticality of your business in mind, we back up to meet the needs of our client’s:
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Compliance
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Data Retention Policies
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Industry-standard needs.
We also manage data backed up on a number of different virtualization platforms, on-prem, or cloud backups we can archive your data or restore individual files. With our data center spaces, and technology partners our options are endless.
Virtual Chief Information Officer - vCIO
The Virtual Chief Information Organization or V-CIO, is a partnership designed to allow businesses to leverage the benefits of having a fully staffed CIO without having to seek out technical experts when the need arises for such things as:
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Strategic initiatives, planning to move operations to the cloud.
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Fiscal Budgeting
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Drafting Disaster recovery plans
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Drafting Cyber security posture for Cyber security insurance.
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Company computer use policy
We work hand in hand to cover all areas of information technology, offering a much more efficient process from start to finish. Our mission is to offload the workload of IT and minimize overhead both CapEx and OpEx. Please inquire about how we can partner to empower your business.